Refund and Returns Policy

Thank you for shopping at Ifrahvc. This Refund and Return Policy outlines our procedures for refunds and returns to ensure a positive shopping experience. By making a purchase on our website, you agree to the terms and conditions outlined in this policy.

1. Refund Eligibility

a. Damaged or Defective Products:

We offer refunds on products in the following circumstances:

  • The product is damaged during transit.
  • The product is defective.

b. Incorrect Product Received:

If you receive the wrong product, please contact us immediately for assistance.

2. Return Process

To initiate a return, please follow these steps:

a. Contact Customer Support:

Contact our customer support team at support@ifrahvc.com within 7days of receiving your order. Provide your order number and details of the issue.

b. Return Authorization:

Our customer support team will guide you through the return process and issue a return authorization if applicable.

c. Return Shipping:

Return the product in its original packaging, including any accessories or free items received with the purchase. Customers are responsible for return shipping costs unless the return is due to a mistake on our part.

3. Refund Process

a. Inspection:

Upon receiving the returned product, we will inspect it to ensure it meets our refund eligibility criteria.

b. Refund Method:

If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 15 days.

4. Non-Refundable Items

Some items are non-refundable, including:

  • Downloadable software products.
  • Gift cards.

5. Contact Information

If you have any questions about our Refund and Return Policy, please contact us at support@ifrahvc.com.

Shopping Cart
Scroll to Top
Seraphinite AcceleratorOptimized by Seraphinite Accelerator
Turns on site high speed to be attractive for people and search engines.